Privacy Policy
Last updated: January 25, 2025
Seerah Journey ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App").
Please read this Privacy Policy carefully. By using Seerah Journey, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide
When you create an account or use our App, you may provide us with:
- Account Information: Name, email address, and profile picture (if you sign in with Apple or Google)
- Authentication Data: Login credentials and authentication tokens
- User Preferences: Language settings, notification preferences, and learning preferences set during onboarding
1.2 Information Collected Automatically
When you use the App, we automatically collect:
- Learning Progress: Completed chapters, quiz scores, XP points, achievements, and streaks
- Usage Data: Features used, time spent learning, and interaction patterns
- Device Information: Device type, operating system version, unique device identifiers, and app version
- Log Data: Error logs and crash reports to improve app stability
1.3 Information from Third Parties
If you choose to sign in using Apple or Google, we receive:
- Your name (if you choose to share it)
- Email address (or a private relay email for Apple Sign In)
- Profile picture (if available and shared)
2. How We Use Your Information
We use the collected information for the following purposes:
2.1 Provide and Improve the Service
- Deliver the educational content and features you request
- Track and sync your learning progress across devices
- Personalize your learning experience
- Develop new features and improve existing ones
2.2 Communication
- Send push notifications (learning reminders, streak alerts) if you opt in
- Respond to your inquiries and support requests
- Send important updates about the App or our policies
2.3 Analytics and Research
- Analyze usage patterns to improve content and features
- Monitor app performance and fix technical issues
- Conduct research to enhance the learning experience
2.4 Legal and Security
- Comply with legal obligations
- Protect against fraudulent or unauthorized activity
- Enforce our Terms of Service
3. Data Storage and Security
3.1 Where We Store Your Data
Your data is stored in two locations:
- Locally on Your Device: Learning progress, preferences, and cached content are stored using secure local storage (AsyncStorage)
- Cloud Storage: If you create an account, your data is synchronized to our cloud database hosted by Supabase, with servers located in secure data centers
3.2 Security Measures
We implement industry-standard security measures including:
- Encryption of data in transit (TLS/SSL)
- Encryption of sensitive data at rest
- Secure authentication protocols
- Regular security audits and updates
- Access controls limiting who can access your data
3.3 Data Breach Notification
In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law.
4. Third-Party Services
We use the following third-party services that may collect and process your data:
4.1 Supabase
We use Supabase for authentication and database services. Supabase processes your account information and learning progress data.
4.2 RevenueCat
We use RevenueCat to manage in-app purchases. RevenueCat processes purchase-related data but does not have access to your payment details (which are handled by Apple).
4.3 Apple Services
If you use Apple Sign In or make purchases through the App Store, Apple processes your authentication and payment information according to their privacy practices.
4.4 Google Services
If you use Google Sign In, Google processes your authentication information according to their privacy practices.
5. Data Retention
We retain your personal information for as long as:
- Your account remains active
- Necessary to provide you with the App's services
- Required by law or for legitimate business purposes
If you delete your account:
- Your personal data will be deleted within 30 days
- Anonymized data may be retained for analytical purposes
- Backup copies may persist for up to 90 days before being permanently deleted
6. Your Rights and Choices
Depending on your location, you may have the following rights:
6.1 Access and Portability
You have the right to request a copy of the personal data we hold about you. Contact us to request your data in a portable format.
6.2 Correction
You can update your account information through the App's settings or by contacting us.
6.3 Deletion
You can delete your account and associated data through the App's settings. You may also contact us to request deletion.
6.4 Opt-Out
You can opt out of:
- Push Notifications: Through your device settings or App settings
- Analytics: By contacting us to request exclusion from analytics
6.5 Data Processing Objection
You may object to certain processing of your data. Contact us to discuss your concerns.
7. Children's Privacy
Seerah Journey is suitable for users of all ages. However, we are committed to protecting children's privacy:
- We do not knowingly collect personal information from children under 13 without parental consent
- If you are a parent and believe your child has provided personal information, please contact us
- We will promptly delete any information found to be collected from a child under 13 without proper consent
For users between 13 and 18, we encourage parental involvement in their use of the App.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place, including:
- Standard contractual clauses approved by relevant authorities
- Compliance with applicable data protection frameworks
- Adequate security measures at all processing locations
9. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request information about the categories of personal information we collect and how it is used
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: We do not sell personal information, so no opt-out is required
- Non-Discrimination: We will not discriminate against you for exercising your privacy rights
To exercise these rights, contact us using the information provided below.
10. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):
- Legal Basis: We process your data based on consent, contract performance, legitimate interests, or legal obligations
- Right to Withdraw Consent: You may withdraw consent at any time
- Right to Lodge a Complaint: You may file a complaint with your local data protection authority
- Data Protection Officer: For GDPR-related inquiries, contact us at the email below
11. Do Not Track
Our App does not respond to "Do Not Track" signals. However, you can control tracking through your device settings and the choices described in this policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy in the App and on our website
- Updating the "Last updated" date at the top of this page
- Sending you a notification for material changes (if you have an account)
We encourage you to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@seerahjourney.app
General Support: support@seerahjourney.app
Website: https://seerahjourney.app
We will respond to your inquiry within 30 days.
14. Summary of Data Practices
For quick reference, here is a summary of our key data practices:
| Practice | Details |
|---|---|
| Data Collection | Account info, learning progress, device info |
| Data Use | Provide service, sync progress, improve app |
| Data Sharing | Third-party services (Supabase, RevenueCat, Apple/Google) |
| Data Sale | We do NOT sell your personal information |
| Data Retention | Until account deletion + 30 days |
| Your Rights | Access, correct, delete, opt-out |
By using Seerah Journey, you acknowledge that you have read and understood this Privacy Policy.